Face ID Not Working Move iPhone Lower: Reasons And Solutions

face id not working move iphone lower

When faced with a Face ID not working move iPhone lower problem, if you turn to the web, you will discover that you are not the only one dealing with this problem and that several others are as well. Even while this issue is less frequent lately, some iPhone models, such as the iPhone 13, still experience face ID not working issues.

We will look over a few of the causes of this iPhone Face ID problem in the sections that follow. We’ll also explain how to resolve it so you can immediately resume using Face ID to unlock your iPhone in this post. So, take a moment and go over the stated recommendations.

Why Does Face I’D Keep Directing To Move My iPhone Lower?

It’s crucial to resolve this issue right once the face ID on your iPhone quits operating. But first, let’s examine a few common situations that can lead to these problems.

  • It’s likely that your iOS device is still on an old version.
  • You are using an iPhone variant that does not support Face ID.
  • Anything is obstructing the camera or your face.
  • Unlocking the device over forty-eight hours ago.
  • You’ve tried to figure out your face five times without effect.
  • The wireless lock order has been delivered to your iOS gadget.

How To Resolve Face ID Not Working Move iPhone Lower?

If your face is not working, move the iPhone lower, and you can perform a number of tasks. A few of them are given below:

  • Clean the Front-facing Sensors

The front camera’s contamination with particles of dirt is the most common cause of the detection of face issues on the iPhone. It makes the face blurry when setting up.  Following clearing the space on your iPhone display, verify the Face ID feature once more. If you face the same thing, jump to the other solution.

  • Get in the View

Sometimes, the face ID does not work as the face gets out of view. Make sure that your complete facial features are viewable to the TrueDepth reader. Face ID fails according to custom if your mouth or nose is full. So move the iPhone a little higher and make sure that your face should be in view.

  • Update iOS

Face ID issues may occur from running an old iOS operating system on an iPhone. As a result, attempt to update your phone’s iOS constantly. Initially, check that your iPhone is at least 60% packed and that you are linked to a dependable WiFi connection with internet access.

Open the Settings application. After that, press General by scrolling down and selecting it. After that, choose Software Update. Tap the Download & Install option at this time, and then wait as the update downloads and installs. Following an update to the newest iOS variant, your iPhone will reactivate itself.

  • Reset Face ID

On iPhones, switching Face ID on/off commonly results in technical issues and brief failures. Restoring the Face ID function fixes the issue in the majority of situations. Start by visiting Settings. From there, Select Face ID > Password.

Choose Reset Face ID. Relaunch your iPhone again. Go back to the Face ID & Passcode settings at this time. Complete the directions after tapping Set Up Face ID. If face ID does not work after the update, move to the other solution.

  • Reset All iPhone Settings

One choice that we suggest is to revert to every setting on your iPhone. When you do this, you will reset the iPhone’s choices to their initial state and erase any customized settings you may have added.

Tap the Settings app first action. Then, select General by scrolling down. There, go with Transfer or Reset iPhone. Choose Reset below. Select Reset All Settings, and finally, approve your selection.

  • Restart your iPhone

In order to resolve the “Face ID not working move iPhone lower” problem, you should restart your iPhone immediately. Tap the side key while pressing the audio up/down and switch off the lever buttons simultaneously.

When a toggle shows up, move it until the iPhone turns off. When picking up the phone, give it a 30-second delay. Hold down the side switch (located on the opposite edge of the iPhone) to start it till the Apple logo shows. Try out Face ID after it restarts.

Bottom Line

Your Face ID will be operational after taking all of the steps mentioned above. Even so, if you have followed all the instructions without accomplishment, you should get in touch with Apple Support. Explain to them each action you made to resolve the issue, and then wait to hear from them about any more ideas. Most of the time, they’ll tell you to bring your iPhone to a Smart Bar so it may be examined. This is due to the possibility that the hardware has been responsible for the issue and might require to be replaced.

Read More:  Complete Guide On How To Unlock iPhone Without Passcode Or Face ID


How can I tell if my Face ID is not working?

Set the top camera to portrait view after opening it. The absence of the blur appearance may indicate a problem with the Face ID reader.

Can the Face ID on an iPhone be fixed?

Proceed carefully because Face ID can only be fixed by Apple if it is destroyed. On the last sticky sheet, which is located on the highest side of the main power cell, lift and detach the releasing bar.

How much did Face ID repair cost?

Nevertheless, if your iPhone has been abandoned by AppleCare, you should prepare for this to turn into an expensive fix; based on which version you possess, it might cost anywhere around $399 and $599.

Is Face ID covered by Apple’s guarantee?

Yes, the 1-year guarantee ought to include the problems with FaceTime if the iPhone hasn’t been broken in the least or had the display or additional inner parts exchanged by an illegal third party.

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